16 Queuing Models

• 16.1 System Characteristics
• 16.2 Markov Queuing Systems
• 16.3 Non-Markov Systems
• 16.4 Exercises
• Bibliography

Models
Queuing

• Terminology
• Model Classes

Problems
Queuing Modeling Problems

Computation
Queuing Add-in

• Adding a Queue
• Queuing Results
• User Functions
• Non-Markovian Queues
• Non-Markovian User Functions
• Open Networks
• Job Shop Example
• Non-Markovian Networks
• Closed Networks
• Queue Simulation

17 Queuing Networks and Decision Models

• 17.1 Jackson Networks
• 17.2 Network Examples
• 17.3 Expected Flow Time through Network
• 17.4 Non-Poisson Networks
• 17.5 Optimal Design of Queues
• 17.6 Systems with Travel Times
• 17.7 Exercises
• Bibliography